Privacy Policy

What information do we collect about you and how

On our website, we may ask for: first name, last name, company name, email address, country, and/or phone number

We also collect the following information from customers when they purchase our services and products: company and customer contact information including names, email address, industry, geographic region, website address, postal address, and phone number.

Automated Processing of data

We automatically collect certain information to track visitor activity on our websites. We use this information to improve the content of our sites as well as to provide visitors with a more relevant overall experience with our organization and our site. This information may include data that identifies you as an individual or relates to an identifiable individual, including: name, title, company name, job function, expertise, postal address, telephone number, or email address.  We may also collect other information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as browser and device information, information collected through cookies, pixel tags, and other technologies, and demographic information. We never share this information or information you provide us with third parties.

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Cookies

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Cookies are text files put on your computer to collect standard internet log information and visitor behavior information.  This information is then used to track visitor use of the website and to create statistical reports on website activity.  

You can set your browser not to accept cookies.  Please note, in a few cases some of our website features may not function if you disable cookies.

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How we use the information collected

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Information collected on the website is used for a variety of purposes, including the marketing, development, and promotion of our services and products, responding to questions for support and requests, sending security alerts if necessary, and providing information about us and our services and products. We may also use this information to monitor and analyze trends, usage, and activities in connection with the use of our sites, our services and products, and for marketing or advertising purposes.

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Information collected from customers is used for providing our services and products, promoting awareness of new offerings, and other account management purposes such as processing orders and invoicing, supporting our customers, and sending account related messages and bulletins.

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Do we share personal information outside of Optimone?

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Except as otherwise stated in this Privacy Policy, we do not share Personal Data with 3rd parties unless required to provide our services and products. “Personal Data” means any information about an identified or identifiable individual and any device information that may be linked with an identifiable individual. In order to streamline certain business operations, develop products and services that better meet the interests and needs of our customers, and inform our customers about relevant products and services, we may share your personal information with any of our current or future affiliated entities, subsidiaries and parent companies (“Affiliates”). You hereby agree to our sharing some or all of your information and Personal Data with our Affiliates.

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International Transfer of Information Collected

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Our customer account information and information collected via our website is stored and processed in Republic of Singapore.  Our accounting information, including accounts receivable and payable information, is stored and processed in Republic of Singapore.

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How Long We Retain Your Personal Information

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We will hold your data for a period of 2 years with a review every 1 year.  

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Changes to our Privacy Policy

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We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated in Dec 2024 in line with the Personal Data Protection Act 2012 (PDPA), administered by the Personal Data Protection Commission (PDPC).

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How to Contact Us

If there are questions or complaints about our Privacy Policy or how we handle customer data, please contact us by email:

info@optimone.tech

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